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Your Satisfaction Guarantee

Elly-K Wigs 100% Satisfaction Guaranteed

Quality Wig Guarantee

We stand behind our wearable hair collections 100% and guarantee the quality of our wigs. The Elly-K satisfaction seal of approval guarantees our products will meet your exacting standards for high quality and expertly constructed couture wigs featuring stunning colours. In the unlikely event the product is defective, email us asap at [email protected] so we can fix it for you.

No worries. No hassle

If you aren’t 100% satisfied with your purchase, you can return it. No restocking fees. No worries. No hassle.

Need to return your wig?

Please follow the instructions here for Returns. Make sure your product is eligible for a return and post it back to us for a refund.

Customer service assistance

Not sure what wig you need? Check our Tips and Advice pages for more information.

If you are still not sure, call one of our hair experts on 1800 427 485 or email your questions at [email protected] or send us a message by clicking here for some helpful assistance in finding your style and a perfect fit.